Plain answers

No. You get your own ordering website with your logo, colours and menu. If you already have a website, we link it to your ordering page, and you can use your own web address at no extra cost.

Most shops are ready in an afternoon. Every step is laid out for you, with help on each screen, and we can go through it with you on the phone.

Not at all. It was built for busy shop owners, not computer experts. Every step tells you exactly what to tap, and a real person is a phone call away.

Yes. We bring your GloriaFood menu across, with its categories, prices, sizes and extras, for you to check before going live. Oracle has said GloriaFood closes on 30 April 2027, so it is worth moving before the rush.

An Android phone or tablet for the shop, and a receipt printer if you want printed tickets. We can also help you get an all-in-one order device with a printer built in.

You won't. New orders ring loudly, even with the phone on silent, until someone taps Accept. If the shop phone loses its connection for a few minutes, online orders pause by themselves so customers aren't left waiting.

Yes. Pause online orders, or add extra waiting time, in one tap from the shop phone. Customers see the new times straight away.

Of course. Your number shows on your ordering website so customers can still call you.

Through your link: on Google, Facebook, your website, flyers and menus. We help you add an Order online button to your Google listing.

No. Your ordering website works on any phone or computer, straight from the link.

Yes. You mark the 14 allergens for each dish and customers see them before they order, as UK law asks. Customers can also filter your menu by allergy: someone who can't have gluten taps Gluten and sees only the dishes you have listed without it. The filter uses the information you give, so keeping it accurate is your responsibility, and customers with an allergy are always told to check with you before ordering. If you prefer, customers can be asked to phone you instead.

No, you use your own drivers. You choose how far you deliver, with your own fees and minimum orders, or offer collection only.

Card payments go straight into your own bank account, usually within a few days. If you reject or cancel a paid order, the customer is refunded automatically.

No. You pay a small flat fee only on orders you accept, nothing on rejected or cancelled orders, and nothing at all until you go live.

No contract and no monthly fee. You stay because it works for you.

You do. Every customer who orders from you is your customer. We never share them with other shops and never sell them.